During periods of inclement weather (primarily snow and ice) we may need to delay or suspend collection for the safety of our drivers and the public. We will not risk putting people or property in danger. Our trucks may be able to go in snow or ice, but they may not stop well due to their size and weight.
Depending on the conditions, collection may be suspended or delayed for an entire route or only part of a route if it is deemed unsafe to drive in that particular neighborhood or street.
If your pickup is more than one day late due to weather conditions, chances are we will not make up your service until the following week. We will take double your service amount at no extra charge.
We understand this may be frustrating. It is for us as well. Just as soon as roads clear we will do our best to get everyone picked up. Please leave your trash out.